Jul 2023 | Techniker Krankenkasse (TK) | German Society for Patient Safety | Federal Ministry of Health

The “Patient Feedback for Patient Safety” platform goes viral

The new platform "Patient Feedback for Patient Safety" allows patients affected by Long COVID and medical professionals to share their respective experiences with Long COVID treatment anonymously and free of charge. To this end, it is possible to use telephone hotlines and also submit case reports online.  

A team of experienced experts is dedicated to the evaluation and documentation of these reports. Results of the analyses and corresponding comments are published on the platform. In addition, where appropriate, recommendations are given on how reported risks could be minimised in the future. 

The platform is funded by the Federal Ministry of Health as part of the "OptiCIRS" project. OptiCIRS is a project of the Techniker Krankenkasse, which is organised by the non-profit Deutsche Gesellschaft für Patientensicherheit gGmbH.  

Bildschirmaufnahme: Plattform Patientenfeedback für Patientensicherheit

© Deutsche Gesellschaft für Patientensicherheit gemeinnützige GmbH / Die Techniker

Patient Feedback Platform for Patient Safety

Techniker Krankenkasse (TK)

Techniker Krankenkasse (TK) is Germany's largest health insurance company with more than 11 million insured.  It is a member of the Verband der Ersatzkassen (vdek). Since September 2016, the health insurance company has been operating under the name Die Techniker. 

German Society for Patient Safety

The non-profit German Society for Patient Safety works closely with medical professionals and is committed to implementing measures for patient safety. It carries out projects to research and improve patient safety. It works towards optimising the framework conditions of the health care system for patient safety. 

Federal Ministry of Health

The Federal Ministry of Health is on the highest federal agencies of the Federal Republic of Germany. It has its head office or the first office in the city of Bonn and its second office in Berlin. The responsible Federal Minister in the Scholz cabinet is Prof Dr Karl Lauterbach of the SPD, from 8 December 2021.