Jun 2024 | Ministry of Labour, Health and Social Affairs (MAGS) of the state of North Rhine-Westphalia | German Pension Insurance of Westphalia

New counselling service for those suffering in NRW

A new telephone counselling service has been in place in North Rhine-Westphalia since 1 July 2024. The service provided by the state and Deutsche Rentenversicherung Westfalen is aimed at people with Long and Post-COVID, chronic fatigue syndrome (ME/CFS) or prolonged symptoms following a COVID-19 vaccination. The hotline 0800/2381000 is active Monday to Friday from 10 AM to 2 PM.

Those suffering often face considerable difficulties in everyday life. At the same time, they lack the strength to find suitable offers of help. The hotline gives them and their relatives the opportunity to obtain low-threshold independent and free advice on various aspects of social law. This includes health insurance benefits and topics such as rehabilitation, pensions, care and reintegration. Furthermore, employers can obtain information about support services. Medical counselling is not offered.

Information
Article by the Ministry of Labour, Health and Social Affairs of the State of North Rhine-Westphalia

Ministry of Labour, Health and Social Affairs (MAGS) of the state of North Rhine-Westphalia

The Ministry of Labour, Health and Social Affairs (MAGS) of the state of North Rhine-Westphalia is a supreme state authority. It is one of eleven ministries in the administration of the state of North Rhine-Westphalia. 


German Pension Insurance of Westphalia

The German Pension Insurance of Westphalia is the statutory pension insurance provider for over 4.2 million insured persons.