Jul 2023 | Niedersächsisches Landesgesundheitsamt | Allgemeine Ortskrankenkasse (AOK) | Hannover Medical School (MHH)

New long COVID hotline in Lower Saxony

A new offer of support is now available in Lower Saxony for those affected by long COVID. The Lower Saxony Ministry of Health, together with AOK and Hannover Medical School (MHH), has set up a telephone hotline that has been open for use from 1 August 2023. The hotline is intended to provide guidance and information about existing support services. It is also intended to show those affected that their health complaints are being taken seriously. The hotline also provides information about vaccination side effects.

Ill people, their relatives and employers can get advice from Monday to Friday, from 1000 hours to 1400 hours. The telephone number is (0511) 120 29 00. 

Bildschirmaufnahme: Beratungshotline Long COVID Niedersachsen

© CDC/ Alissa Eckert, MS; Dan Higgins, MAM/Public domain

Land Niedersachen

Niedersächsisches Landesgesundheitsamt

The Lower Saxony State Health Office is subordinate to the Lower Saxony Ministry for Social Affairs, Health and Equality. The State Health Office takes measures to prevent and combat diseases. It also advises the public health service, medical facilities (e.g. hospitals) and professional groups in the healthcare sector.

Allgemeine Ortskrankenkasse (AOK)

AOK stands for ‘Allgemeine Ortskrankenkasse’. The AOK is made up of eleven independent regional health insurance companies spread across the whole of Germany. The AOK community with its eleven organisations makes a major contribution to statutory healthcare in Germany.

Hannover Medical School (MHH)

The Hannover Medical School (MHH) is a university institution in Lower Saxony. The MHH combines more than 70 hospitals, institutes and research facilities on the campus. When it was founded, the MHH opted for the integration model, which is based on the following three pillars: medical care, research and education. The MHH treats 160,000 outpatients and more than 50,000 inpatients every year. As a supra-maximum medical care hospital, a wide range of treatment options is provided for patients, some of whom are seriously ill.